As the U.S. population becomes increasingly diverse due to both long-term historic immigration patterns and more recent ones, there is a growing need for more bilingual speakers. According to the U.S. Census data, out of those who spoke a language other than English at home, 22% rated themselves as “not well” and below in terms of the English language. This study provides evidence of the growing role that non-English languages are having on the national fabric.
In a study conducted by the Medical Group Management Association, 23.3 percent of total patient services revenue is attributed to collections form patients. It’s an issue for many practices, with 60.1 percent of respondents reporting it as a considerable challenge.
Getting patients to pay will continue to be a growing problem – with patients facing larger medical bills due to rising high-deductible plans. You can help minimize the impact and get your practice’s revenue cycle back on track with these tactics.